Frequently asked questions

Where are you located?


We have offices in Los Angeles County and the Inland Empire. We specialize in services throughout all of Southern California.




Are you licensed, bonded, and insured?


Yes! We are fully licensed, bonded, and insured. You can check us out on CSLB Lic #997876




What is your usual response time to a job request?


It depends! We have built a reputation of a fast response time and thorough service offerings. If it poses a safety hazard like a plumbing leak, we offer same-day service, usually arriving at your property within 1-2 hours from the service request. A situation that doesn't pose an immediate safety hazard, such as an installing new irrigation, we can schedule within 2-3 days.




Do you perform in-person consultations?


Yes! If an in-person consultation is needed, we can schedule one to be performed to better understand your property needs. Otherwise, a phone call or zoom call can suffice.




How do you price your work?


Again, it depends! Yes, this is not the preferred answer but it truly depends on what service you are looking for. Different trades require different skillsets and complexities. For example: Replacing a parking lot sign will be priced differently than trimming 10 large palm trees. Our rates depend on the nature of your service and the frequency: recurring, one-time, emergency, etc. Our pricing is based off of a value structure. In theory, utilizing service providers with lower rates would reduce the overall cost of property maintenance. However, the hourly rate charged is only one factor that should be considered. Read more here about how pricing should never be the only metric used when choosing service providers. Contact us to receive a consultation for any of the services we offer.




What service frequencies do you provide?


Every property is different and many factors decide the frequency needed. That's why we provide recurring services tailored exactly to your property’s or facility’s needs! This can be daily, several days per week, weekly, bi-weekly, monthly, annually etc.




How does a Parking Lot Sweeper work?


A parking lot sweeper truck is a very powerful vacuum cleaner that picks up everything from cups, paper, leaves, trash to finer dust on pretty much any paved surface. A parking lot sweeper also features a spinning brush that cleans curbs from accumulated debris. Click here for more info about Parking Lot Sweeping.




How does Power Washing Work?


Power washing, not to be confused with pressure washing, is a highly effective cleaning solution. It uses water heated to a high temperature and substantial water pressure to remove dirt, grime, stains, and spills. Pressure washing and steam cleaning are all forms of deep cleaning. Combine that with commercial grade graffiti remover or degreasers and you get a very powerful cleaning method. Click here for more info about PowerWashing.




What is your "One-Call Solution"?


Our "One-Call Solution" is a specific service developed as a response to the re-occuring problems our we saw in our industry. We have built our business model around providing the services that buidling/property owners and managers needed most. Read about the Case for Productivity and Effectiveness of the "One-Call Solution" Method here.




Will I see a savings with your "One-Call Solution"?


Yes. What is the one thing you can't get back? Time! Your time is valuable and can be spent in a multitude of different areas. See how our "One-Call Solution" Integrated Facility Services can save you time and savings starting with just one service a month!